FIX FLIP HOLD CAPITAL‘s Privacy Policy – October 4, 2025
What Does This Privacy Policy Do?
This Privacy Policy explains how FIX FLIP HOLD CAPITAL (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, use our services, or otherwise interact with us.
If you do not agree with this Privacy Policy, please do not use our website or services.
2. What Is Personal Information?
“Personal Information” means any information that:
- Identifies a specific person, or
- Can reasonably be linked to a specific person or household.
This may include, for example, your name, contact information, IP address, or information about your property or investment activity when it can be tied back to you.
3. Who Does This Policy Apply To?
This Policy applies to Personal Information we collect about:
- Visitors to our website (“Website”)
- Clients and prospective clients of our real estate and funding services (“Services”)
- Other individuals whose Personal Information we handle in the course of our business
4. What Personal Information Do We Collect?
a. Information You Provide Directly
We collect Personal Information that you choose to provide, including when you:
- Become a client or request funding
- Submit a form on our Website
- Contact us by phone, email, text, or social media
- Register for a webinar, training, or consultation
- Complete a survey or respond to marketing campaigns
This may include your name, address, phone number, email address, property details, investment preferences, and other information you choose to share.
b. Information We Collect Automatically
When you visit our Website or use our Services, we may automatically collect information such as:
- IP address and general location
- Device and browser information
- Pages visited, time spent, and navigation paths
- Interaction with our Website, Services, and advertisements
We use this information to operate, secure, and improve our Website and Services.
c. Information from Public Sources
We may collect information from public records and publicly available sources (for example, property tax records).
We treat this information as Personal Information when it is combined with non-public data or when required by law.
d. Information from Third-Party Data Providers
We receive Personal Information from trusted third-party data providers to:
- Validate or enhance our records
- Improve our services and marketing
- Detect or prevent fraud and misuse
e. User-Collected Personal Information (UCPI)
Users of our Services may provide information about other individuals (such as property owners, borrowers, or business partners). We may use this “User-Collected Personal Information” in accordance with this Privacy Policy and our agreements with our clients.
What Categories of Personal Information Do We Collect?
Depending on your interactions with us, we may collect:
- Identifiers – name, mailing address, email address, IP address, and similar identifiers
- Client records information – contact details, home ownership, and residency status
- Internet / network activity – browsing history, usage data, interaction with our Website, Services, and ads
- Location information – general location (e.g., based on IP); precise location only if you choose to enable it
- Inferences – profiles or preferences we derive from other Personal Information (for example, investment interests)
How Do We Use Personal Information?
We use Personal Information to:
- Provide, manage, and improve our Services
- Respond to questions and support requests
- Communicate with you about services, opportunities, and updates
- Market our Services (consistent with your communication preferences)
- Analyze performance and develop new offerings
- Detect, investigate, and help prevent fraud and security incidents
- Comply with legal and regulatory obligations
- Support our internal business operations
When Do We Disclose Personal Information?
We may disclose Personal Information:
- At your request or with your consent
- To service providers and vendors who help us operate our business and Services
- As necessary to provide our Services (for example, to lenders, funding partners, or technology providers)
- To detect and prevent fraud, abuse, or illegal activity
- For internal business purposes, including auditing and reporting
- For marketing and communication (in line with your opt-in/opt-out choices)
- As required by law, regulation, subpoena, or court order
- In connection with a merger, sale, or other transfer of some or all of our business assets
We do not sell your Personal Information for money.
Cookies, Web Beacons, and Similar Technologies
We use cookies, web beacons, and similar technologies to:
- Understand how visitors use our Website
- Improve performance and user experience
- Customize content and marketing
Cookies are small data files stored by your browser. Some are “session” cookies that expire when you leave the site; others are “persistent” cookies that remain until deleted or expired.
Web beacons (single-pixel gifs) help us track which pages are visited and how our content is used.
You can adjust your browser settings at any time to delete or block cookies. If you do so, some Website features may not function properly and you may need to re-enter certain preferences.
We also use tools such as Google Analytics and Facebook tracking technologies. For details on how those companies collect and use data, please review their privacy policies.
Our Website and Services currently do not respond to “Do Not Track” signals.
How Long We Keep Personal Information
We retain Personal Information for as long as necessary to:
- Provide our Services
- Meet legal, regulatory, and contractual obligations
- Support our legitimate business purposes
- Resolve disputes and enforce our agreements
We may retain certain information longer where required by law or where it is impractical to delete it immediately from backup systems.
Marketing Calls, Texts, Emails, and Direct Mail
We may use your Personal Information to contact you by phone, text message, email, or direct mail about our Services and related opportunities.
- You must opt in to receive marketing text messages.
- Message frequency varies, but you can generally expect 1–3 marketing text messages per month.
- Message and data rates may apply.
- Consent is not a condition of purchase or funding approval.
To opt out of marketing texts, reply STOP to any message.
To unsubscribe from emails, use the unsubscribe link in the message.
You may also contact us using the phone number or email address on our Website to request removal from marketing lists.
Please allow up to 30 business days for us to process opt-out requests.
Even if you opt out of marketing messages, we may still send you non-marketing communications when necessary (for example, regarding an active application, legal notices, or account-related updates).
We do not share mobile numbers with third parties for their own marketing or promotional purposes. Mobile numbers may be shared only with trusted vendors who help deliver our messages on our behalf.
How We Protect Personal Information
We use industry-standard physical, technical, and administrative safeguards to help protect Personal Information from loss, misuse, and unauthorized access.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using commercially reasonable measures.
12. Third-Party Websites and Services
Our Website and Services may contain links to third-party websites, tools, or services. We do not control these third parties and are not responsible for their content, security, or privacy practices.
We encourage you to review the privacy policies and terms of any third-party sites or services you use.
13. Children’s Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from anyone under 18.
If we become aware that we have collected Personal Information from a person under 18, we will take reasonable steps to delete it as soon as practicable.
14. Applicable Law
Our Website and Services are operated in the United States of America.
This Privacy Policy is governed by the laws of the United States and the State of Ohio, without regard to its conflict-of-law rules.
Where state or local privacy laws provide additional rights or protections, we will comply with those requirements to the extent they apply based on your place of residence.
15. Your Rights Regarding Personal Information
Depending on applicable law, you may have the right to:
- Access the Personal Information we maintain about you
- Request deletion of your Personal Information (subject to legal or contractual exceptions)
How to Make a Request
You can exercise these rights by:
- Calling us at the phone number listed on our Website
- Emailing us at the address listed on our Website
To help us verify your identity, please provide your name, mailing address, and email address. We may request additional information if needed to confirm your identity and protect your data.
We will use reasonable efforts to respond within 45 days. We generally do not charge a fee unless a request is excessive, repetitive, or unfounded. If a fee applies, we will notify you in advance.
You may also authorize an agent to make a request on your behalf. The authorized agent must provide written, signed authorization, and in some cases we may also require verification of your identity.
16. Non-Discrimination
We will not discriminate against you for exercising your privacy rights. However, certain Services may require specific Personal Information; if you choose not to provide that information, we may be unable to offer those particular Services.
17. California “Shine the Light” Rights
If you are a California resident with an established business relationship with us, you may request a notice describing the categories of Personal Information we have shared with third parties for their direct marketing purposes during the prior calendar year, if any.
Please allow up to 30 days for a response.
If you are a California resident under 18, you may also request that we remove content or information you have posted on our Website or other online services, subject to certain limitations under applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our practices or legal requirements change.
When we make changes:
- We will post the updated Policy on our Website, and
- If we have your email address, we may email you a notice of the update.
Unless otherwise stated, changes will take effect 30 days after notice is provided.
Last Updated: October 4, 2025.